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  • Loyalty and Tech is on the Menu for Restaurants to Recover and Grow Post-Pandemic

    01 Feb 2022 Achille Traore, CEO, White Label Loyalty
    The pandemic reduced footfall in restaurants and fast-food outlets across the nation. Businesses were forced to implement QR codes for virtual menus, ordering, and contactless payments. This shift cam ...
  • According to the latest report from HRC partner KAM Media, Hospitality is not viewed as an attractive career choice for many people, but why is this? And how can we change this negative perception? 
  • Restaurants have been stretching every sinew to get customers to eat out again and, almost as importantly, make them feel safe and comfortable enough so they return. Many though, have also taken steps ...
  • The challenge for any operator is that as customers, as consumers, as human beings, we’re all different. You cannot please everyone all of the time, however those operators that can get close will be ...
  • What do customers really want from their dining experience? How can businesses keep guests engaged? What should operators be doing to bring amazing experiences to the forefront? Kobas & Dojo answer th ...
  • Club Soda have launched a research report that draws together data collected from mindful drinkers over the past five years, along with new surveys and in-depth interviews with consumers. 
  • Launched by the Department of Health and Social Care, the new government policy paper sets out a series of measures designed to reduce obesity levels and enable adults and children in the UK to live h ...
  • Now that many hospitality businesses are re-opening, everyone is coming to grips with a ‘new normal’, with a host of new cleaning, hygiene and social distancing requirements to take on board, as well ...
  • New research suggests that 6.9 million UK adults intend to watch the postponed UEFA European Football Championships in a pub or bar. According to a new report from KAM Media and MatchPint, 56% of UK a ...
  • HRC Connects speaks to Lorraine Copes, founder of Be Inclusive Hospitality, about taking stock of company culture and turning the tide when it comes to diversity in hospitality.  

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