HRC 2026 Programme

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30 Mar 2026

10:15 11:00
( Your local time: - )

Dining with kids: The good, the bad and the meltdowns

HRC - Vision Stage

Moderator

Jo Lynch, Account Director - KAM

Speakers

Alice Bowyer, Director of Food and Drink - Butcombe Group

Hilary Ansell, Marketing Consultant - Add Sizzle

Urvashi Misra, Head of Brand - Bistrot Pierre and Gusto
11:10 11:55
( Your local time: - )

The alternative future: Are chefs prepped for sustainable substitutes?

HRC - Vision Stage

Moderator

Alex Hyde, Directing Food Scientist/Nutritionist - Flourish Food Science

Speakers

Andrea Zick, Researcher and ESG expert - UK Food Systems Centre for Doctoral Training

Denise Charles, Head of Curriculum for Service Industries - West London College

Ximena Schmidt, Independent sustainability consultant, Director and Founder - Emission Insights Ltd UK and ClearPrint
12:05 12:50
( Your local time: - )

Hospitality 2035: Rethinking the operating model for a new era

HRC - Vision Stage

Moderator

Katie Deem, Director - 4C Associates

Speakers

Greg Bramwell, Director of Food - BaxterStorey
13:00 13:45
( Your local time: - )

In the chef's corner: An interview with HRC Chef Ambassador Adam Handling MBE

HRC - Vision Stage

Speakers

Adam Handling MBE, British Chef and Owner - Adam Handling Restaurant Collection
14:00 14:45
( Your local time: - )

Building a city after dark

HRC - Vision Stage

Speakers

Michael Kill, Chief Executive Officer - NTIA (Night Time Industries Association)
15:00 15:45
( Your local time: - )

Are weight loss jabs the knockout punch for hospitality?

HRC - Vision Stage

Moderator

Austen Bushrod, Director of Procurement - Splendid Hospitality Group

Speakers

Bruce Isaacs, Co-founder - Smart-Training Ai

Keith Bird, Independent Industry Advisor

Kelly Dowson, Managing Director - FIS Group

Simon Stenning, Founder & Strategic Advisor - FutureFoodsevice.com
16:00 16:45
( Your local time: - )

On a knife edge: Why women’s futures in hospitality matter

HRC - Vision Stage

Moderator

Justine Murphy, Founder, CEO, Podcast Host and Author - Justine Murphy Talent Management and mymuybueno

Speakers

Gemma Evans- Hurley, Head of Culinary - Compass

Odette Schwartz, Chief People Officer - Ottolenghi Group

Sally Abé, Chef, Author and Owner - Teal

Will Beckett, Co-Founder and CEO - Hawksmoor

31 Mar 2026

10:15 11:00
( Your local time: - )

Cooking up street food success with NCASS

HRC - Vision Stage

Moderator

Henry Poultney, Public Affairs Lead - NCASS

Speakers

Emma Moran, Founder - Emerald Eats

Vanessa Anderson, Founder - Indi Local

Vimal Arumugam, Co-founder - Baked Bird
11:10 11:55
( Your local time: - )

Road to restaurant, and restaurant to road, with NCASS

HRC - Vision Stage

Moderator

Henry Poultney, Public Affairs Lead - NCASS

Speakers

Adam Johnson, Owner - The Plough / Deathrow Sandwiches

David Wolanski, Founder - Chick’n’Sours

Rob Machin, Director of Finance and Operations - Reimagine
12:05 12:50
( Your local time: - )

Turning consumer insight into sustainable change, with The SRA

HRC - Vision Stage

Moderator

Rosie Rayner-Law, Senior Sustainability Consultant - The Sustainable Restaurant Association

Speakers

Cameron Holder, Head of Commercial, Sustainability & Projects - Wahaca

Luxey Dayanandan, Head of ESG - Restaurant Associates

Mike Hanson, Sustainability Director - WSH
13:00 13:45
( Your local time: - )

Staying open and staying relevant on the high street

HRC - Vision Stage

Moderator

Vhari Russell, Founder - The Food Marketing Experts

Speakers

Galton Blackiston, Executive Chef - Morston Hall

Mark Wogan, Founder - Homeslice

Rachel Auty, Product Developer - The Freelance Foodie
14:00 14:45
( Your local time: - )

Beyond good intentions: How organisations build cultures of belonging

HRC - Vision Stage

Moderator

Lorraine Copes, Founder and CEO - Be Inclusive Hospitality

Speakers

Georgina Warren, Global Inclusion & Impact Director - IHG Hotels and Resorts

Sophie Rough, Director of Talent and Culture - Rosewood

Trudi Parr, Head of People and Development - Mollie's
15:00 15:45
( Your local time: - )

Future Food Trends 2026/27: Discover what’s next for consumers and what’s shaping the menu of tomorrow

HRC - Vision Stage

Presenter

Charles Banks, Director & Co-Founder - thefoodpeople

Kelly Dowson, Managing Director - FIS Group
16:00 16:45
( Your local time: - )

TikTokers vs. the trend forecasters... Who's really driving future food trends?

HRC - Vision Stage

Presenter

Alison Battisby, Social Media Consultant and Founder - Avocado Social

01 Apr 2026

10:00 10:30
( Your local time: - )

CFSP Presentation of Certificates by the FEA

HRC - Vision Stage

Presenter

Greg Archer MBE, Chair of the Education and Training Committee - FEA
10:30 11:15
( Your local time: - )

Agility in action: Designing commercial kitchens for change

HRC - Vision Stage

Moderator

Emma Brooks, Chair - Foodservice Equipment Association

Speakers

Lawrence Hughes, Sales Director - Falcon Foodservice Equipment

Mark Reynolds, Regional Executive Head Chef - Levy UK

Radford Chancellor, Principal Consultant & Podcast Host - Macintosh Foodservice Consultants & Kitchen Curiosity
11:30 12:00
( Your local time: - )

Pay, perks, tipping and AI: The Hospitality People Survey results revealed!

HRC - Vision Stage

Moderator

Sam Chance, Founder - Scrumptious Marketing

Speakers

Dawn Lawrence, CEO - Hospitality Jobs UK

Katy Moses, Founder & Managing Director - KAM

Monika Majka-Borges, Head of Talent & Employer Brand - ETM Group

Rob Paterson, Commercial Director - People Suite - Access Hospitality
12:15 13:00
( Your local time: - )

Kate Nicholls OBE: The power of a united hospitality sector

HRC - Vision Stage

Moderator

Robyn Black, Head of Content - Fleet Street

Speakers

Kate Nicholls OBE, Chair - UKHospitality
13:10 13:55
( Your local time: - )

Built to perform: How design drives revenue in hospitality

HRC - Vision Stage

Moderator

Scot Turner, Founder & Managing Director - Auden Hospitality

Speakers

Alex Chapman, CEO - DECON

David Chenery, Director - Reassemble

Francesca Toman, Interior Designer - Ches and Co

Ganan Kanagathurai, CEO - Roti King
14:00 14:45
( Your local time: - )

Unlocking growth: IGD expose the future of the UK away from home market

HRC - Vision Stage

Presenter

Nichola Gallagher, Senior Analyst - IGD

Nicola Knight, Head of Away From Home - IGD
14:55 15:40
( Your local time: - )

Fostering passion to retain your team

HRC - Vision Stage

Moderator

Kitty Slydell-Cooper, Head of Brand and Communications - Countertalk

Speakers

Ella de Beer, Director - Electric Mayonnaise

Jonathan Mercer, Co-owner & HR Consultant - All The Best Group

Lee-Ann Jones, Business Development Executive - Hospitality Action

Prue Stamp, Head of People - Urban Leisure Group/Two Tribes Brewery

30 Mar 2026

10:00 11:00
( Your local time: - )

Breakfast with Square and Kaffeine

HRC - Chef HQ in partnership with Chef Publishing
11:00 11:45
( Your local time: - )

Crafting a signature menu with Luke French

HRC - Chef HQ in partnership with Chef Publishing

Speakers

Luke French, Chef-patron - Joro
11:45 12:15
( Your local time: - )

SQUAREtalk face the future of restaurants

HRC - Chef HQ in partnership with Chef Publishing
12:15 13:00
( Your local time: - )

From vision to plate, with Tony Parkin

HRC - Chef HQ in partnership with Chef Publishing

Speakers

Tony Parkin, Chef and owner - Daise
13:00 13:45
( Your local time: - )

Creating pathways into hospitality, with Jessica Aggarwal

HRC - Chef HQ in partnership with Chef Publishing
13:45 14:15
( Your local time: - )

From field to plate, with Ollie Bridgwater

HRC - Chef HQ in partnership with Chef Publishing

Speakers

Ollie Bridgwater, Executive Head Chef - SOURCE at Gilpin Hotel
14:15 15:00
( Your local time: - )

Elevating the experience, with Tom Shepherd

HRC - Chef HQ in partnership with Chef Publishing

Speakers

Tom Shepherd, Chef Patron - Upstairs
15:00 15:45
( Your local time: - )

Modern British dining, with Ashley Palmer-Watts

HRC - Chef HQ in partnership with Chef Publishing

Speakers

Ashley Palmer-Watts, Co-founder - The Devonshire
15:45 17:00
( Your local time: - )

Networking with TRUEfriends

HRC - Chef HQ in partnership with Chef Publishing

31 Mar 2026

10:00 11:00
( Your local time: - )

RACA seafood brunch: Celebrating excellence at the table

HRC - Chef HQ in partnership with Chef Publishing

Speakers

Adam Byatt, Chef Director of Food and Beverage - Trinity Restaurant Clapham

John Williams MBE, Executive chef - The Ritz

Lisa Jenkins, CEO - The Royal Academy of Culinary Arts

Ruth Hansom, Chef owner - Hansom Restaurant and Wine Bar
11:00 11:45
( Your local time: - )

Inside a three-star kitchen, with Kim Ratcharoen

HRC - Chef HQ in partnership with Chef Publishing

Speakers

Kim Ratcharoen, Chef de Cuisine - Restaurant Gordon Ramsay
11:45 12:15
( Your local time: - )

Precision under pressure: Competing at Bocuse d’Or

HRC - Chef HQ in partnership with Chef Publishing

Speakers

Oliver McGeorge - Bocuse d’Or UK Candidate

Stella Harris, Chef de Partie apprentice - Savoy Grill by Gordon Ramsay
12:15 13:00
( Your local time: - )

What's next for Scottish seafood?

HRC - Chef HQ in partnership with Chef Publishing

Speakers

Adam Wing, Head of Trade Marketing - Seafood Scotland
13:00 13:45
( Your local time: - )

Where butchery meets the kitchen, with Mike Reid and Richard Sanders

HRC - Chef HQ in partnership with Chef Publishing

Speakers

Mike Reid - Mike Reid Chef Consulting

Richard Sanders, UK/ EU Country Manager - Meat & Livestock Australia
13:45 14:15
( Your local time: - )

Stronger together: The supporting role of australian beef and lamb in the UK market

HRC - Chef HQ in partnership with Chef Publishing
14:15 15:00
( Your local time: - )

A taste of Aussie beef and lamb with Lara Norman

HRC - Chef HQ in partnership with Chef Publishing

Speakers

Lara Norman, Founder - Euphoria
15:00 15:45
( Your local time: - )

From pan to primetime, with Lara Norman and Mike Reid

HRC - Chef HQ in partnership with Chef Publishing

Speakers

Lara Norman, Founder - Euphoria

Mike Reid - Mike Reid Chef Consulting
15:45 17:00
( Your local time: - )

Tasting Australia

HRC - Chef HQ in partnership with Chef Publishing

01 Apr 2026

10:00 11:00
( Your local time: - )

Sushi Stu: Ingredients that shape creativity, with Kirk Haworth

HRC - Chef HQ in partnership with Chef Publishing

Speakers

Kirk Haworth, Executive Chef - Plates

Stuart Turner, CEO and Founder - SushiSushi
11:00 11:45
( Your local time: - )

How tech can help build a thriving business, with Trullo

HRC - Chef HQ in partnership with Chef Publishing
11:45 12:15
( Your local time: - )

Flavours in focus, with Matt Sampson and Andy Gynn

HRC - Chef HQ in partnership with Chef Publishing

Speakers

Andy Gynn, Active Marketing Chef Team Leader UK - UNOX UK

Matt Sampson, Chef - Restaurant Fir

30 Mar 2026

11:00 11:45
( Your local time: - )

Live cooking demo: An Irish pastry story from Ashford Castle

HRC - Pastry HQ in partnership with Chef Publishing

Speakers

Paula Stakelum, Global Director of Chocolate & Pâtisserie - Red Carnation Hotels
12:00 12:45
( Your local time: - )

The science of elegance, with Nicolas Houchet

HRC - Pastry HQ in partnership with Chef Publishing
13:00 13:45
( Your local time: - )

Live demo: The art of chocolate tasting by Valrhona with Circle Wong

HRC - Pastry HQ in partnership with Chef Publishing

Speakers

Circle Wong, Chef - L’Ecole Valrhona
14:00 14:45
( Your local time: - )

Unveiling excellence: UK Pastry Team's Journey at the 2026 European Pastry Cup

HRC - Pastry HQ in partnership with Chef Publishing
15:00 15:45
( Your local time: - )

Live cooking demo: Enhancing modern pastry with Michael Kwan

HRC - Pastry HQ in partnership with Chef Publishing

Speakers

Michael Kwan, Executive Pastry Chef - Onsu

31 Mar 2026

11:00 11:45
( Your local time: - )

Live cooking demo: The root of the bean with Michael D'Angelo

HRC - Pastry HQ in partnership with Chef Publishing

Speakers

Michael D'Angelo, Private Pastry Chef - MDA Consultancy
12:00 12:45
( Your local time: - )

Live cooking demo: Showcasing the use of spices in pastry with Josh Root

HRC - Pastry HQ in partnership with Chef Publishing

Speakers

Josh Root, Group head pastry chef - Akoko
13:00 13:45
( Your local time: - )

The growing impact of East Esian ingredients on contemporary pastry with Cherish Finden

HRC - Pastry HQ in partnership with Chef Publishing

Speakers

Cherish Finden, Judge - Bake Off: The Professionals
14:00 14:45
( Your local time: - )

Live cooking demo: Top truffle techniques with Denis Dramé

HRC - Pastry HQ in partnership with Chef Publishing

Speakers

Denis Dramé, Pastry Chef - TheTasteLab by Classic Fine Foods London
15:00 15:30
( Your local time: - )

Live demo: The art of chocolate tasting by Valrhona with Circle Wong

HRC - Pastry HQ in partnership with Chef Publishing

Speakers

Circle Wong, Chef - L’Ecole Valrhona
15:30 16:15
( Your local time: - )

Live cooking demo: Contemporary dessert designs, with Mourad Khiat

HRC - Pastry HQ in partnership with Chef Publishing

Presenter

Mourad Khiat, Executive Pastry Chef

01 Apr 2026

11:00 11:45
( Your local time: - )

Live cooking demo: Bonbon perfection with Stephen Trigg

HRC - Pastry HQ in partnership with Chef Publishing

Speakers

Stephen Trigg - Lauden Chocolate
12:00 12:45
( Your local time: - )

Live cooking demo: How butter shapes success in viennoiserie with Felix Vogel

HRC - Pastry HQ in partnership with Chef Publishing

Speakers

Felix Vogel, Baker and Pastry Chef - Pâtissier

30 Mar 2026

10:00 12:30
( Your local time: - )

Salon Street Food Competition Heat 1

HRC - The Street Food Stage, brought to you by NCASS
12:30 13:15
( Your local time: - )

Serving success on the festival circuit

HRC - The Street Food Stage, brought to you by NCASS

Moderator

Josh Ebsworth, Community Manager - Togather

Speakers

Greg Gabriel, Founder - The Mixing Jug

Lucie Mountain, Managing Director - Crepe Lucette
13:00 15:30
( Your local time: - )

Salon Street Food Competition Heat 2

HRC - The Street Food Stage, brought to you by NCASS
15:00 15:45
( Your local time: - )

Pints and street bites: Partnering for pub success

HRC - The Street Food Stage, brought to you by NCASS

Moderator

Jo Lynch, Account Director - KAM

Speakers

Micky Foden-Andrews, General Manager - The Swan Windsor

Mursal Saiq, Co-founder - Cue Point

Scott Stirling, Co-founder - Plate Club

Simon Collinson, Managing Director - Oak Taverns Ltd

31 Mar 2026

10:00 12:30
( Your local time: - )

Salon Street Food Competition Heat 3

HRC - The Street Food Stage, brought to you by NCASS
12:30 13:15
( Your local time: - )

From food truck to fan favourite: Branding that works

HRC - The Street Food Stage, brought to you by NCASS

Moderator

Simon Anderson, Co-founder - Next Phase

Speakers

Josh Oliver, Co-founder - Bad Boy Pizza Society

Vanessa Anderson, Founder - Indi Local

Vimal Arumugam, Co-founder - Baked Bird
13:00 15:30
( Your local time: - )

Salon Street Food Competition Heat 4

HRC - The Street Food Stage, brought to you by NCASS

01 Apr 2026

11:00 11:45
( Your local time: - )

The market hall effect: Hype, opportunity and hard realities

HRC - The Street Food Stage, brought to you by NCASS

Moderator

Olivia Reid, F&B Consultant & Food Hall Advisor - blackbirdBox Consultancy

Speakers

Blake Henderson, Managing Director - Market Place Food Hall

Nick Gregory, Co-founder - Society

Stephen Tozer, Co-founder - Le Bab / Kebab Queen
11:00 13:30
( Your local time: - )

Salon Street Food Competition Heat 5

HRC - The Street Food Stage, brought to you by NCASS

30 Mar 2026

10:30 11:00
( Your local time: - )

Raising a glass to new drinking habits: What's behind the consumer shift in beverage behaviour?

HRC and Pub - Future of Drinks Stage

Presenter

Kate Kehoe, Marketing Manager - FMCG Gurus
11:15 12:00
( Your local time: - )

What do Britain's pubs need to survive and thrive?

HRC and Pub - Future of Drinks Stage

Moderator

Emma McClarkin OBE, Chief Executive - BBPA

Speakers

Dom Jacobs, Founder and Managing Director - Ardent Pub Group

Ed Bedington, Editor - Morning Advertiser

Tim Skinner, Hospitality Consultant and Publican - Timothy Skinner Limited
13:15 14:00
( Your local time: - )

How 'Asking for Clive' can make nightlife safer for everyone

HRC and Pub - Future of Drinks Stage

Moderator

Silvana Kill, Chief Operating Officer - Night Time Industries Association (NTIA) and the UK Door Security Association

Speakers

Adrian Norman, Founder and CEO - UniteVerse

Clive Duffey, Founder - Ask For Clive

Leighton de Burca, Placemaking Consultant - Placemaking Bristol

Steven Braines, Co-founder - HE.SHE.THEY.
14:10 14:55
( Your local time: - )

Trading Smart: Tackling the post-budget challenges for pubs in 2026

HRC and Pub - Future of Drinks Stage

Moderator

Steve Alton, CEO - British Institute of Innkeeping (BII)

Speakers

Emma Gibbon, Operator - Plough at Prestbury

Mike Dove, Operator - Three Horseshoes, Witney

Miranda Richardson, Operator - The Squirrels, Duston

Tommy Higgs, Operator - Three Horseshoes, Witney
15:05 15:50
( Your local time: - )

Sip, hype, host: The 2026 playbook for drinks, PR & venues

HRC and Pub - Future of Drinks Stage

Moderator

Anna Sebastian, Founder - Anna Sebastian Hospitality

Speakers

Alex Chatwin, Founder - LX PR

Alex Irving, Founder - LX PR

George Hersey, Restaurant Director - Adam Handling Collection

Rohan Radhakrishnan, Founder - Quarter Proof Drinks
16:00 16:45
( Your local time: - )

The taste test: Classic cocktails, British made

HRC and Pub - Future of Drinks Stage

Presenter

Anna Sebastian, Founder - Anna Sebastian Hospitality
16:30 18:00
( Your local time: - )

The Pub Show 2026 Lock In, at the Pub Show Beer Garden

HRC and Pub - Future of Drinks Stage

31 Mar 2026

10:30 11:15
( Your local time: - )

Empowering teams to create magic moments in pubs

HRC and Pub - Future of Drinks Stage

Moderator

Katy Moses, Founder & Managing Director - KAM

Speakers

Cassie Davidson, MBA, FBII, Founder - Kith & Kin Hospitality

Joby Mortimer, Director Charity Operations - Licensed Trade Charity

Steve Alton, CEO - British Institute of Innkeeping (BII)
11:30 12:15
( Your local time: - )

Sipping smart: How weight loss drugs can change a night out

HRC and Pub - Future of Drinks Stage

Moderator

Vicky Painter, Insight and Marketing Exec - KAM

Speakers

Dan Brookman, CEO - Airship/Toggle

Dan I'Anson, Commercial Director - Everleaf Drinks

Michael Beeson, Head of Partnerships - Drinkaware
13:30 14:15
( Your local time: - )

Game on: Winning with live sport in 2026

HRC and Pub - Future of Drinks Stage

Presenter

Katy Moses, Founder & Managing Director - KAM

Speakers

Alan Armstrong, Fractional Marketing Director - Spaceman Marketing

Henry Powell, Managing Partner - Oxford Partnership

Laurence Brown, Insight Director - Stonegate
14:30 15:15
( Your local time: - )

Wellbeing at work and what REALLY makes a difference to employees

HRC and Pub - Future of Drinks Stage

Moderator

Jo Lynch, Account Director - KAM

Speakers

Joby Mortimer, Director Charity Operations - Licensed Trade Charity

Jordan Davids, People and Culture Director - Chickpea Group

Steve Alton, CEO - British Institute of Innkeeping (BII)
15:30 16:15
( Your local time: - )

The taste test: Current and future trends in wine

HRC and Pub - Future of Drinks Stage

Presenter

Julia Lambeth, Educator and Course Manager - WSET

01 Apr 2026

10:30 11:15
( Your local time: - )

The rise of functional occasion drinks

HRC and Pub - Future of Drinks Stage

Moderator

Laura Willoughby MBE, Co-Founder - Club Soda

Speakers

Jo Lynch, Account Director - KAM

Jonathan Fraser-Prinn, Director of Bars - The Alchemist

Oliver Bedwell, Design Director - PB Creative
11:20 11:50
( Your local time: - )

The taste test: Taking on functional and feel good drinks

HRC and Pub - Future of Drinks Stage

Presenter

Laura Willoughby MBE, Co-Founder - Club Soda
12:00 13:00
( Your local time: - )

Less waste, more taste: Building cocktail menus that increase excitement and revenue!

HRC and Pub - Future of Drinks Stage

Moderator

Manjeet Griffiths, Publication Manager - The Bar Magazine

Speakers

Cara Watson, Don Julio & Casamigos Brand Ambassador - Diageo

Dan I'Anson, Commercial Director - Everleaf Drinks

Giulio Guarini, Area Director of Beverage (Europe) - Starwood Hotels

Nepheli Akrivopoulou, Senior Commercial Marketing Executive - Prestige On-Trade at Suntory Global Spirits

Richard Patterson, On-Trade Sales Manager - Fever-Tree
14:00 14:45
( Your local time: - )

Level up: A practical guide to competitive socialising

HRC and Pub - Future of Drinks Stage

Moderator

Jade Craig, CEO & Co-founder - Gamechangers Organisation

Speakers

Gavin George, Co-founder - The Laine Pub Company

Karen Bosher, Non-Executive Director

Matt Barnwell, Managing Director - IH Solutions

Victoria Mavin, Publican - Mavin Pubs

30 Mar 2026

10:30 11:15
( Your local time: - )

Give your AI a soul: Designing natural, helpful and on-brand conversations that guests love

HT360 Hospitality Leaders Forum

Speakers

Georgia Lewis Anderson, AI Consultant - ex Google, Microsoft & Meta
11:30 12:00
( Your local time: - )

Give your managers superpowers

HT360 Hospitality Leaders Forum

Speakers

Ben Dixon, CTO and Co-Founder - Sona
12:15 13:00
( Your local time: - )

Culture eats software for breakfast: Why leadership still determines tech success

HT360 Hospitality Leaders Forum

Moderator

Tom James, Managing Director - Bill's Restaurants

Speakers

Gavin Smith, CEO - Pizza Pilgrims

Maria McCann, Director of Operations - Blacklock

Shereen Ritchie, CEO - Kuvi
13:15 13:45
( Your local time: - )

The rise of the tech GM: Are hoteliers ready for a leadership reset?

HT360 Hospitality Leaders Forum

Moderator

Jane Pendlebury, CEO - HOSPA

Speakers

Gavin Allison, Global Head of IT - Lore Group

Mahesh Nair, Managing Consultant - Hartstone Rochette

Neil Braude, Chief Operating Officer - The Imperial London Hotels Limited
14:00 14:30
( Your local time: - )

Scaling from 5 Sites to 300: A blueprint for leadership, culture and sustainable growth

HT360 Hospitality Leaders Forum

Moderator

Chris Fletcher, Founder & CEO - Tech on Toast

Speakers

Gina Knight, Head of People - Flat Iron

Laura Mannick, People and Culture Manager - Popeyes Louisiana Chicken UK

Paul Jones-Nolan, Group People Director - San Carlo
14:45 15:00
( Your local time: - )

Shaping the future together: The Hospitality Sector Council’s strategic priorities

HT360 Hospitality Leaders Forum

Speakers

Dame Karen Jones DBE, Co-Chair - Hospitality Sector Council
15:00 15:45
( Your local time: - )

The Hospitality Innovation Lab: Fixing productivity, closing the knowledge gap and powering sector-wide innovation

HT360 Hospitality Leaders Forum

Moderator

Jane O'Riordan, Chair - Caravan Restaurants

Speakers

Sam Caucci, Founder & CEO - 1Huddle

Telmo Taipa, Founder & CEO - ADECI Group

Tim Doubleday, Group CFO - Burger King UK

Tom James, Managing Director - Bill's Restaurants
16:00 17:00
( Your local time: - )

Cheers to change: Join us for the Hospitality Innovation Lab launch drinks

HT360 Hospitality Leaders Forum

31 Mar 2026

10:30 11:15
( Your local time: - )

Leading at scale: Lessons from the front line of global QSR

HT360 Hospitality Leaders Forum

Moderator

Mark Wingett, Group Editor - Propel

Speakers

Alasdair Murdoch, Chief Executive Officer - Burger King UK
11:30 12:00
( Your local time: - )

Getting it done: rebuilding Wahaca for profitable, sustainable growth

HT360 Hospitality Leaders Forum

Moderator

Ceri Gott, Executive & Team Coach, Former Chief Growth & Culture Officer, Hawksmoor

Speakers

Gemma Glasson, CEO - Wahaca
12:15 13:00
( Your local time: - )

Humans as luxury: Redefining value in an automated hospitality future

HT360 Hospitality Leaders Forum

Speakers

Simone Puorto, Head of Emerging Trends & Strategic Innovation - Hospitality Net
13:15 13:45
( Your local time: - )

Hairdressers, hospitality and the human touch: The new ROI of word-of-mouth marketing

HT360 Hospitality Leaders Forum

Moderator

Nicole Goodwin, Marketing Director - Comptoir Group

Speakers

Julie-Anne Pugh, Marketing Manager - Blacklock

Lotti Bruce, Brand & Marketing Director - The Pig

Thomas White, Co-Founder and Brand Director - QVO Hospitality
14:00 14:30
( Your local time: - )

From generative to agentic: The next leap in hospitality AI

HT360 Hospitality Leaders Forum

Moderator

Chris Fletcher, Founder & CEO - Tech on Toast

Speakers

Florian Montag, Vice President of Business Development - Apaleo

Matt Bell, Managing Director - Mollie's

William Connors, International Retail Systems Manager - Starbucks
14:45 15:15
( Your local time: - )

Bespoke vs. off-the-shelf: Cracking the code of hospitality tech integration

HT360 Hospitality Leaders Forum

Moderator

Chris Fletcher, Founder & CEO - Tech on Toast

Speakers

David Broom, CTO - Prezzo

Kieron Williams, IT Director - Brunning & Price

Ross Pyres, Customer Technology Director - PizzaExpress
15:30 16:00
( Your local time: - )

Rewriting the code: Women leading the future of hospitality tech

HT360 Hospitality Leaders Forum

Moderator

Christine Martin, CoFounder - Boardwalk

Speakers

Gemma Glasson, CEO - Wahaca

Olivia Fitzgerald, Managing Director - 125 Data & Insights

Sarah Pope, CIO/ IT Director - The Big Table Group
16:15 17:00
( Your local time: - )

Ops Club presents…. The operator tech buyer playbook

HT360 Hospitality Leaders Forum

Moderator

Natasha Waterfield, Fractional COO | Operating Partner - The Commercial Edge

Speakers

Alison Wong, CFO - House of Gods

Mads Østergaard, Head of Relations & Growth - Monotree

Tom Smith, Ops Director - Pizza Pilgrims

01 Apr 2026

10:30 11:15
( Your local time: - )

The low-energy kitchen: Electrification, monitoring tech, and total cost-in-use

HT360 Hospitality Leaders Forum

Moderator

John Cunningham, Chief Executive - Foodservice Equipment Association

Speakers

Mark Chapman, Founder & CEO - Zero Carbon Forum & Zero Carbon Services

Oliver Rosevear, Director of Sustainability - Fuller's

Rosie Chapleo, Responsible Business Manager - Burger King UK

Victoria Page, Founder - VP Comms
11:30 12:00
( Your local time: - )

Tech or touch? Finding the right balance between digital efficiency and human service

HT360 Hospitality Leaders Forum

Moderator

Mitz Patel, Global Head of Information Technology Delivery - Soho House

Speakers

Andrew Evers, Vice President of Technology - Rocco Forte Hotels

Debbie Thomas, Head of IT - Ottolenghi Group

Leon Smallbone, Assistant IT Director - Firmdale Hotels

Ross Beeton, Group Head of Information Technology - The Ned
12:15 13:00
( Your local time: - )

LIVE PODCAST Design meets experience: Rethinking hospitality spaces with tech

HT360 Hospitality Leaders Forum

Moderator

Ryan Haynes, Director - Haynes MarComs

Scot Turner, Founder & Managing Director - Auden Hospitality

Speakers

Alessandra Leoni, Head of Hospitality - Focus on Hospitality

Paul Wells, Partner & Architect - Studio Moren

Prem Jethwa-Odedra, CEO - Biteluxe
13:15 13:45
( Your local time: - )

AI forecasting: Promise vs. reality. A C-suite blueprint for strategy and decision-making

HT360 Hospitality Leaders Forum

Moderator

Chris Fletcher, Founder & CEO - Tech on Toast

Speakers

Brendan Kelly, Founder - MISE Projects

Jon Green, Director of Operations - Brother Marcus

Tommy Giraux, Head of Restaurant Systems - Honest Burgers Ltd
14:00 14:30
( Your local time: - )

How to market to algorithms: Generative engine optimisation in action

HT360 Hospitality Leaders Forum

Moderator

Sam Weston, Head of AI & Marketing - 80 DAYS

Speakers

Callum McPherson, CEO - Obvlo

Harry Fielder, CEO - Umi

Olivia Harrison, Senior Marketing Executive - The Mandrake
14:45 15:15
( Your local time: - )

Turning data into culture: Insights that drive people decisions

HT360 Hospitality Leaders Forum

Moderator

Ceri Gott, Executive & Team Coach, Former Chief Growth & Culture Officer, Hawksmoor

Speakers

Gemma Eley, People Director - Hawksmoor

Natasha Waterfield, Fractional COO | Operating Partner - The Commercial Edge

Rachel Masing, People Director - Poolhouse

Tom Vivace, Founder - Viva People

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