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2022 Seminar Programme

HRC seminar programme 2022

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  1. An interactive workshop style session with an introduction from labelling, behaviour change and carbon footprinting experts covering perspectives from farm to menu. Following the discussion we'll be d ...
  2. “Make ‘going out’ an experience” Join On Trade Consultancy's Matt Steinhofel as he leads attendees on a Service's focussed trail, visiting the following exhibitors: Photobot, Playshuffl, Speedquiz. Th ...
  3. With so much focus on carbon emissions, soil health can often get overlooked, yet soil health is central to environmental regeneration, carbon sequestration and biodiversity. It is also closely linked ...
  4. There's a lot of pressure on both chefs and farmers to ensure more sustainable food, yet with farmers based mostly in rural areas and chefs in urban areas, the geographical disconnect can mean that th ...
  5. “Consumer tastes in 2022” What are consumers drinking?Where are they drinking? What occasions? What are they looking for? Where are the gaps? Join Matt Steinhofel, the founder of On Trade Consultancy ...
  6. With staff shortages causing an industry-wide crisis, finding ways to attract employees, build your reputation as a good employer, and ensure you are creating a happy, inclusive and motivating work en ...
  7. While the pandemic is hopefully behind us, consumer demand for food options and experiences at home seems to be here to stay. Figuring out how you can make the most of this new market to serve custome ...
  8. Join On Trade Consultancy and their founder, Matt Steinhofel on a technology trail of HRC to understand the future of Integrating technology into your business
  9. The climate crisis requires urgent action from all businesses and getting it right will allow you to recruit and retain the best employees, win new customers and comply with government reporting requirements. 
Vision Stage - Designed by Harp Design

harp design

  1. Vision Stage - Designed by Harp Design
    Pubs have faced unprecedented challenges over the past two years, and in this session KAM checks in with leading publicans to discover what's changed, and what's stayed the same, in their businesses.
  2. Vision Stage - Designed by Harp Design
    A combination of factors in recent years has led to some severe staff shortages in the industry, with some businesses forced to reduce their opening hours and adapt their offering to tackle the issue. ...
  3. Vision Stage - Designed by Harp Design
    In this session the Pubs Code Adjudicator talks through some of the roles and responsibilities of the Pubs Code and the part it plays in supporting publicans in the industry, and provides an update on ...
  4. Vision Stage - Designed by Harp Design
    From the largest hospitality brands to the smallest independents, design is everything when it comes to welcoming both new and existing customers while also building a robust brand. For this exclusive ...
  5. Vision Stage - Designed by Harp Design
    In this session we meet the hospitality businesses pushing the boundaries of customer experience with immersive, experiential drinking and dining experiences.
TechX
  1. TechX
    Social media specialist and founder of Avocado Social, Alison Battisby, guides you through the top trends to look out for in social media marketing for 2022 and how to apply them to your hospitality b ...
  2. TechX
    It's no secret the rate of adoption of digital ordering boomed over the past 2 years, and consumers are undeniably more familiar with online ordering than they were in 2019. But is this the true natur ...
  3. TechX
    What do customers really want from their dining experience? How can businesses keep guests engaged? What should operators be doing to bring amazing experiences to the forefront? Kobas & Dojo answer th ...
  4. TechX
    The original model of Asian hospitality is broken. The issues stemming from lack of training over the last 60 years, the emphasis on labour intensive working schedules and no new blood coming into the ...
  5. TechX
    It's harder than ever to attract and retain talented people in hospitality, so how can smarter scheduling improve the employee experience and benefit your business? Unpack insights into the factors th ...
IFE - Future Food Stage
  1. IFE - Future Food Stage
    Retail Week's Luke Tugby sits down with Chris Conway, Head of eCommerce at Co-op, to reflect on how the past two years have transformed the world of food & drink, and how major supermarket chains are ...
  2. IFE - Future Food Stage
    As consumer demands continue to shift towards healthy, natural products, IGD takes a look at how retailers can steer customers towards healthier choices in-store.
  3. IFE - Future Food Stage
    Where and how to include alcohol free products in store has always been a challenge for retailers. Join Laura Willoughby of Club Soda as she chairs a discussion on how to choose the right products, wh ...
  4. IFE - Future Food Stage
    Green Seed Group take on the role of EU markets for exporters post-Brexit, with insights and practical advice on how to identify and realise opportunities in overseas markets.
  5. IFE - Future Food Stage
    Every child should have access to healthy and affordable food, and we as an industry can help make that dream a reality. This session asks what manufacturers, brand owners and retailers can do to join ...
  6. IFE - Future Food Stage
    The World Food Innovation Awards return to IFE for their eighth edition, recognising and celebrating the trailblazing innovators operating in food & drink. Join IFE and FoodBev as we celebrate these t ...
  1. “Make ‘going out’ an experience” Join On Trade Consultancy's Matt Steinhofel as he leads attendees on a Service's focussed trail, visiting the following exhibitors: Photobot, Playshuffl, Speedquiz. Th ...
  2. “Consumer tastes in 2022” What are consumers drinking?Where are they drinking? What occasions? What are they looking for? Where are the gaps? Join Matt Steinhofel, the founder of On Trade Consultancy ...
  3. This session will probe some of the leading industry associations and experts on what they do right, and we will be delving into the success story of how to go from Assistant Manager to Group People Director. 
  4. This session will discuss the Springboard FutureChef programme, how it’s tackling the chef shortage and ways that you can get involved. Our panel will also discuss how the industry can make itself more appealing to chefs of the future. 
  5. In this session we will be learning from our panel’s wealth of experience as they discuss their career journeys and what, in the past, has worked well as well as sharing future innovative solutions to help retain your employees. 
  6. Find out how the hospitality industry is upskilling their employees and developing talent to retain their staff and grow the next leaders in hospitality. 
  7. Join On Trade Consultancy and their founder, Matt Steinhofel on a technology trail of HRC to understand the future of Integrating technology into your business
  8. Retention & development - are we solving the right problem? We will discuss how the industry needs to start shifting mindsets from retaining and developing employees, to retaining and developing people! 
  9. Find out how Greene King are leading in diversity and inclusion by positively impacting personnel, considering physical & social characteristics such as gender, ethnicity, and age, with 18% of their team being from the LGBTQ Community. 
Vision Stage - Designed by Harp Design

harp design

  1. Vision Stage - Designed by Harp Design
    Join some of the best and brightest names from within the next generation of hospitality leaders for a discussion on the importance of building communities within hospitality. Listen as our panellists ...
  2. Vision Stage - Designed by Harp Design
    This panel, led by Dan Nash will talk about telling your brand story, sharing strategies that can  enable you to tell the bigger picture. Dan is joined by Annica Wainwright, co-founder of 2Forks, the ...
  3. Vision Stage - Designed by Harp Design
    Key learnings and takeaways from thefoodpeople's future trend tracker to date, and a look forward as to what we can expect from 2022 in plant-based, sustainability and cuisine.
  4. Vision Stage - Designed by Harp Design
    HRC Chef Ambassador Michel Roux Jr is joined by an all-star panel of chefs to discuss shifting kitchen cultures and the future of hospitality in this keynote session.
  5. Vision Stage - Designed by Harp Design
    It pays for hospitality and foodservice businesses to be able to adapt their offering to meet evolving customer needs. Join this panel to hear how some leading brands have fulfilled the needs of diver ...
TechX
  1. TechX
    KAM unveils new research looking at the impact of technology on the customer and staff experience in pub settings, and how hospitality tech can streamline service and open profitable new avenues.
  2. TechX
    Katy Moses, Founder of KAM is joined by Tim Foster, founder at Yummy Pubs and Phil Thorley, Operations Director at Thorley Taverns to discuss the growing dependency on technology in pubs and how peopl ...
  3. TechX
    It's more important than ever for hospitality businesses to operate efficiently, maximise profits and reduce waste. In this session, DigiTally's Patrick McDermott will run through how simple and easy- ...
  4. TechX
    In this accessible workshop from eDrinks, learn about some of the leading trends in digital commerce and how they can be adopted and leveraged by hospitality business owners.
IFE - Future Food Stage
  1. IFE - Future Food Stage
    The Certification Clinic offers food & drink brands an unmissable opportunity to meet face-to-face with key organisations responsible for industry accreditation. Organisations taking part in the Clini ...
  2. IFE - Future Food Stage
    thefoodpeople's Charles Banks takes a deep dive into the most important sustainability trends in food & drink retail, as consumer behaviour, industry and policy come together to avert climate catastro ...
  3. IFE - Future Food Stage
    Certified B Corporation has become a trusted marker of a sustainable business. But what does it take for food & drink suppliers to achieve this certification, and how can retailers and wholesalers bes ...
  4. IFE - Future Food Stage
    What prompts consumers to buy what they buy, and how can retailers predict and influence these buying decisions? How has the move to online shopping changed the buying habits of customers? Join psycho ...
  1. “Make ‘going out’ an experience” Join On Trade Consultancy's Rupert Culme-Seymour as he leads attendees on a Service's focussed trail, visiting the following exhibitors: Photobot, Playshuffl, Speedqui ...
  2. “Consumer tastes in 2022” What are consumers drinking?Where are they drinking? What occasions? What are they looking for? Where are the gaps? Join Rupert Culme-Seymour, the Commercial Director of On T ...
  3. Join On Trade Consultancy and their Commercial Director, Rupert Culme-Seymour on a technology trail of HRC to understand the future of Integrating technology into your business
Vision Stage - Designed by Harp Design

harp design

  1. Vision Stage - Designed by Harp Design
    Verity Foss, Co-Owner of the Oowee Group, reflects on the company's shift to online delivery during the pandemic and the growth in popularity of vegan meals and products.
  2. Vision Stage - Designed by Harp Design
    IGD delivers a data-driven session shining light on the trends for 2022, plus demonstrating what operators should be paying attention to and leveraging for success in the coming year.
  3. Vision Stage - Designed by Harp Design
    People are on every board room agenda and rightly so, but what do we really need to do to set up an effective people strategy for a new generation of hospitality workers? We believe that social learni ...
  4. Vision Stage - Designed by Harp Design
    The pandemic forced hospitality businesses to be more creative than ever, exploring new business models and in many cases revolutionising their online offering. In this session we take a look at some ...
TechX
  1. TechX
    For the foreseeable future, the issue of air quality is going to be a long term consideration for any large indoor venue. Join Keith Frein of Sterilumen, as he explains the issues to be aware of in th ...
  2. TechX
    Overwhelmed with valuable customer data but not sure how to utilise it? Learn from our expert panel of data analysts and operators on how to intelligently capture customer data and how to use that ins ...
  3. TechX
    2022 is the year of connected, mobile-friendly websites, social discovery and online review management. Join us to learn how you can use emerging technologies to help your brand grow.
  4. TechX
    At a time when consumer expectations and staffing levels do not match, ignoring customer phone calls can be tempting. However, every pub, restaurant, and hotel owner knows that one bad experience can ...
IFE - Future Food Stage
  1. IFE - Future Food Stage
    This insightful presentation from market research specialist Euromonitor examines the growth of non-animal proteins, consumer attitudes to these products and how issues like sustainability and food sa ...
  2. IFE - Future Food Stage
    In this enlightening session, Karen Green, the Food Mentor and challenger brand expert explores how retail buyers can benefit from giving the smaller brands a chance to bring innovation, better margin ...
  3. IFE - Future Food Stage
    With customers now able to receive groceries in minutes without leaving the comfort of their homes, what does this mean for the future of shopping as we know it? Is this new business model a threat or ...
  4. IFE - Future Food Stage
    Vegan & plant-based is one of the most rapidly growing product categories in UK food & drink retail. This session will take a look at some of the most successful products in the space and how retailer ...
  5. IFE - Future Food Stage
    Not sure where to begin with decarbonising your operations? Concerned about food waste within the industry but don't know how to help reduce it? Join this session as our panel of experts discuss the i ...

KEY PARTNERS

HEADLINE MEDIA PARTNER

The Caterer

MEDIA PARTNERS

DESIGN PARTNERS

CHARITY PARTNERS

INSIGHT PARTNER