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Debbie Thomas
Head of IT
,
Ottolenghi Group
Debbie brings years of hands-on experience in IT systems management and business analysis, with a track record of delivering real results across complex, fast-moving environments. From leading system migrations to driving Agile ways of working, she's passionate about making technology work smarter for the people using it — not the other way around. A natural collaborator and problem-solver, Debbie knows first-hand how the right tech decisions can transform operations, and she's not shy about asking whether a solution genuinely serves the business before jumping in. She's joining today's panel to share an honest, grounded perspective on where technology adds value in hospitality — and where it doesn't.
Sessions
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Tech or touch? Finding the right balance between digital efficiency and human service01-Apr-2026HT360 Hospitality Leaders Forum
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