30 March - 01 April 2026
Excel London

HRC 2025 Programme

Demystifying AI: Heather Murray on Unlocking the Potential of Technology for Hospitality Leaders

19 Mar 2025
TechX Stage
Restaurateurs , Pub & Bar Manager , Hoteliers , Catering & Foodservice , Chefs , Hospitality , Technology

Join Heather Murray, founder of AI for Non-Techies, for an eye-opening keynote session at TechX, dedicated to hospitality technology. In this session, Heather will break down the complexities of artificial intelligence and show how hospitality leaders—regardless of their tech background—can leverage AI to streamline operations, enhance customer experiences, and drive business growth. With a focus on practical, accessible applications, Heather will demonstrate how AI can revolutionize everything from customer service to inventory management in the hospitality sector.
This keynote is perfect for hospitality professionals eager to embrace the future of technology without needing a technical background. Attendees will leave with a clear understanding of AI’s role in hospitality, actionable insights on integrating it into their businesses, and the confidence to innovate in a rapidly evolving industry.

Keynote
Heather Murray
Heather Murray, Founder & CEO - AI for Non-Techies