30 March - 01 April 2026
Excel London

HRC 2025 Programme

Allergen Management: Ensuring Safety and Compliance with Technology

18 Mar 2025
TechX Stage
Restaurateurs , Catering & Foodservice , Chefs , Hospitality , Technology

Managing allergens is a fundamental responsibility for hospitality operators, not only to protect guests but also to maintain trust and compliance with ever-evolving regulations. Ensuring accurate allergen tracking, seamless communication, and staff training can be complex, but technology is transforming how businesses approach this critical issue.

This panel will explore the role of digital solutions in streamlining allergen management, from real-time data updates to automated compliance tracking and staff training tools. Industry experts will discuss how technology can enhance guest confidence through transparent allergen communication, reduce human error, and simplify the operational challenges of managing food safety. Through real-world case studies, the discussion will highlight how businesses have successfully implemented allergen management systems, ensuring both safety and a frictionless guest experience.

Moderator
Chris Fletcher
Chris Fletcher, Founder & CEO - Tech On Toast
Panelist
Alana Bralsford
Alana Bralsford, Co-Founder & COO - Served App
Eve Williamson
Eve Williamson, Co-Founder & CEO - Served App
Sonny Wells
Sonny Wells, Founder - Sonny's