Susie is a senior leader within the Customer practice at KPMG, specialising in designing and delivering insight and analytical led solutions that have a strong commercial application for clients.

Susie has worked in the Insight sector for just over 25 years. She spent the early part of her career at Millward Brown International specialising in brand and communication research for number of high profile global organisations, before spending 10 years at Marks & Spencer, where she headed up the research function. Susie's expertise lies in harnessing  customer insight to identify how businesses can better serve their customers and drive growth.