- Hospitality Tech
Reputation, the creator of the Reputation Experience Management category, is changing the way companies gather and act on customer feedback to drive decision-making and enhance Customer Experience (CX) programmes. Reputation’s interaction-to-action platform translates vast amounts of solicited and unsolicited feedback data into prescriptive insights that companies use to learn from and grow. Thousands of global organizations rely on the patented algorithms behind Reputation Score X™ to provide a reliable index of brand performance in order to make targeted business improvements. Trusted by leading operators such as Mitchells & Butlers, Greene King, and Stonegate/EI Group and with over 250 integration partners, including Google, Facebook, TripAdvisor, and booking.com, Reputation turns feedback into the fuel to grow businesses around the world.