The true shape of digital transformation in hospitality
21 Mar 2022
TechX
It's no secret the rate of adoption of digital ordering boomed over the past 2 years, and consumers are undeniably more familiar with online ordering than they were in 2019. But is this the true nature of digital adoption in hospitality or is there more to the story? QikServe's Founder and President, Daniel Rodgers, presents some startling data on consumer adoption of both on-premises vs. off-premises ordering and speaks to Wahaca about their experiences and learnings around adoption by their guests.