All innovation comes by improving the initial design
21 Mar 2022
The original model of Asian hospitality is broken. The issues stemming from lack of training over the last 60 years, the emphasis on labour intensive working schedules and no new blood coming into the sector have created a black hole in the industry that is worth '4.5 billion. How can the industry transform itself and how can hospitality as a whole benefit from the latest example of digital restaurants that work in practice as well as theory? A careful balance between technology and staff and customer user experience is needed and during this session we will unpack those real world examples.